South Western Federation of Museums and Art Galleries

Student Placement Visitor Services Volunteer - Aerospace Bristol

Are you a student who is required to undertake volunteering as part of your studies? Are you looking to work as part of a team providing excellent customer service? Are you passionate about museums, aviation or the tourism industry?


Visitor Services Volunteers play a key role in creating a welcoming and friendly museum experience, engaging with and inspiring our visitors by delivering first class customer service. We have flexible shift options so you are able to fit your volunteering around your studies, and of course if you want to stay for longer than 12 weeks that’s fine too! Are you a student who is required to undertake volunteering as part of your studies? Are you looking to work as part of a team providing excellent customer service? Are you passionate about museums, aviation or the tourism industry? If so we can offer you the opportunity to volunteer with us for one day a week for a minimum of 12 weeks. We have flexible shift options so you are able to fit your volunteering around your studies, and of course if you want to stay for longer than 12 weeks that’s fine too! Volunteers will be working with the Visitor Services Team to enhance the visitor experience by engaging with visitors and by promoting museum products and activities. Tasks will include but not be restricted to:
  • Welcoming visitors to the museum, checking and scanning tickets, managing queues, answering questions, gallery supervision
  • Encourage visitors to engage with interactive activities
  • Supervise activity tables and encourage engagement with object handling activities
  • Promote museum talks and tours
  • Be proactive in engaging with visitors and a willingness to share your museum stories
  • Providing additional support with other initiatives


By supporting the museums objectives, you will:

  • Enable people to participate in and learn about Bristol’s aviation history
  • Advance learning, skills and training
  • Conserve Bristol's aerospace heritage through engagement
  • Celebrate Bristol’s aerospace achievements and inspire a new generation


We are looking for people who:

  • Are passionate about providing a high level of customer service
  • Are enthusiastic and friendly
  • Enjoy interacting with museum visitors of all ages and backgrounds
  • Enjoy working as part of a team
  • Are willing to promote the museum and its activities


Please note no previous experience is required and full training will be provided. Shifts are scheduled for 09:30 – 13:30, 11:30 – 15:30 and 13:00 – 17:00 (Summer opening hours) 12:00-16:00 (Winter opening hours) on any preferred day of the week (Mon – Sun). You can of course volunteer for the full day if you wish.


For more information and to apply please visit, https://aerospacebristol.org/student-placement-vis...

Organisation name: Aerospace Bristol

Contact name: Anna Bishop

Contact email:

Contact website: http://www.https://aerospacebristol.org/student-placement-visitor-services-volunteer

Type: Volunteering

Location: Bristol

Deadline for completed applications: Friday 31 January 2020

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