South Western Federation of Museums and Art Galleries

Digital Coach (Museums and Public Galleries) - Creative Kernow - Cultivator Cornwall

Cultivator is seeking an experienced advisor to support the development of Cornwall and the Isles of Scilly’s diverse museums and public galleries through the effective use of digital technologies.

The Digital Coach (Museums & Public Galleries) will work with museums and public galleries of all types across the whole of Cornwall and the Isles of Scilly. The postholder will develop and implement tailored programmes of support which meet the specific needs of museums and public galleries in the region and are designed to help them improve their commercial, management and interpretative performance through the enhanced use of digital technologies - helping them access new markets and new audiences.

A proven track record in digital practice, coupled with a keen awareness of best practice in the cultural sector and a commitment to supporting all museums & public galleries to reach their potential will be key qualities of the postholder. (Please note that the funding for the Cultivator project currently runs until September 2019. There is a possibility of an extension to the project until September 2022 if further funding is secured)

The role of the Digital Coach (Museums & Public Galleries) will be to:

• Work closely with the Cornwall Museums Partnership and the Museums & Public Galleries Creative Business Advisor to ensure support delivered to museums & public galleries is both strategic and co-ordinated

• Develop a clear workplan, with measurable targets, detailing a programme of sector specific advice for museums and public galleries in Cornwall and the Isles of Scilly designed to help museums improve their performance through improved use of digital tools

• Liaise with a range of local agencies, networks and individuals to help museum staff and volunteers develop their digital expertise through training, enhanced skills sharing networks and improved awareness of best practice

• Support the development of tailor made skills development opportunities for museum staff and volunteers and help signpost museums to other non-sector specific relevant training and development opportunities

• Broker productive partnerships between museums and public galleries, creative businesses and academic institutions which deliver mutual commercial benefits, promote innovation and/or explore new ways of working

• Identify and promote examples of best practice in the use of digital tools to improve museum practice to maximise shared learning

• Act as a point of contact for museums and public galleries helping them to secure new investment to help them develop their digital practice

• Support museums and public galleries to access international markets

This job description is not an exhaustive list of duties and you will also be required to carry out any other duties which may reasonably be required of you in accordance with the needs of the project. You will also be required to be flexible and adaptable with respect to your role.

Skills / Experience Essential

• At least two years’ experience of working in a digital role within the creative or cultural sector - ideally within a museum or public gallery environment

• Proven track record in the effective application of a range of digital tools in the cultural or creative sector

• Knowledge of the range of functions within a museum or public gallery and how they are inter-related

• Highly digitally literate with an excellent understanding of current best practice in the use of digital media in the cultural sector

• Coaching skills, and the ability to communicate one to one effectively and with empathy

• Ability to produce accurate and well-presented written documents

• Ability to conduct meetings

• Proven experience of dealing effectively with customer enquiries

• Ability to use appropriate questioning and listening skills to gather information

• Full valid driving licence and access to a vehicle for business use


• Proven knowledge of how museums and public galleries operate and the criteria for business success

• Working knowledge of Cornwall’s creative industries sector

• Trained in life coaching or counselling skills The Digital Coach (Museums & Galleries) will be part of a team of 7 advisors in the Cultivator team, based in the Creative Kernow office at Krowji, Cornwall’s creative hub, and will work closely with the Cornwall Museums Partnership team.

Background Cultivator is an innovative project providing an integrated programme of skills and business development support for Small to Medium Enterprises in Cornwall’s creative industries. It is funded by the European Social Fund, the European Regional Development Fund, Arts Council England and Cornwall Council. The lead partner and the employer for this post is Creative Kernow one of Cornwall’s leading creative sector organisations; the project is managed as part of the work of Creative Kernow’s well-respected and long-established Creative Skills initiative.

For the full job description and application form, please visit: Applications for this position must be submitted using the form provided.

Organisation name: Creative Kernow - Cultivator Cornwall

Contact name: Imogen Rutherford

Contact email:

Contact phone number: 01209312501

Contact website:

Type: Part-time (fixed term)

Salary: £28k to £31k (pro rata) depending on experience

Location: Redruth, Cornwall

Deadline for completed applications: Wednesday 20 March 2019

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