This material supports Section 3. of the Accreditation framework - Users & Their Experiences
Audience Development
- Knowing your Audiences - Session powerpoint by Jim Brewster from Audiences South West, September 2011
- Access for All - toolkit to enable inclusion in museums, archives and libraries, MLA 2004
Practical Social Media
- Social Media Guide - a guide to all the major social media types with museum examples from sounddelivery
- Introduction to social media - a short summary of the major social networking sites being used by museums
- How to create a Facebook page - a step-by-step guide to getting started on Facebook from first principles
- Social Media is here to stay! - Session powerpoint by Tim Evans from Cosmic, September 2011
- Cosmic's 10 Top Tips for e-newsletters
- Cosmic's 10 Top Tips for Facebook
- Cosmic's 10 Top Tips for Twitter
- Cosmic's 10 Top Tips for YouTube
Working with Arts
- Artists Brief pro-forma - Basic template for writing an artists brief for a project. To see a working example, click here.
- Working with Artists and Galleries – A toolkit for the Museums & Heritage Sectors (2008)
- Culture & Learning – Creating Arts and Heritage Education Projects (2002)
'Take One' - resources for inspiring schools
Working with local schools can be a fruitful relationship but many museums struggle to engage teachers. Often all that is needed to spark the interest of teachers is a good idea, and the Take One... model might be just the idea museums need.
Based on the National Gallery’s hugely successful Take One Picture... project, it aims to help local teachers explore the cross-curricular uses of collections, by choosing one object, document, site or picture as a focus.
Visit the 'Take One' section.
Tools for Schools- an introduction to working with schools
Session Handout by Susan Eddisford including information about policies, what teachers want, the nuts and bolts of resource development, how to manage school visits together with evaluation and marketing ideas, March 2012
Volunteer Management & Recruitment
- Volunteer Management Resources - a list of sources for advice and support by Felicity Dwyer, March 2012
- Volunteer Policy handout providing information about what it is, what might you consider including and how to develop and review it
- Flipchart notes - from the training day led by Felicity Dwyer held at CHAC, Yeovil on 5 December 2011
- Flipchart notes - from the training day led by Felicity Dwyer held at Plymouth Arts Centre on 1 March 2012
Free online directory of volunteer management resources by Energize Inc.